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Frequently
Asked Questions

Here are answers to some commonly asked questions about our delivery services.

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What delivery options does POLARCOURIER offer?

POLARCOURIER offers a variety of delivery options, including same-day, next-day, and scheduled deliveries. Whether it's urgent or planned, we have a service to match your needs.

Can I track my delivery in real time?

Yes! Our advanced GPS tracking system allows you to monitor your delivery's progress in real time, ensuring transparency and peace of mind.

What areas does POLARCOURIER serve?

We provide delivery services across Canada, reaching urban, suburban, and rural areas to ensure comprehensive coverage for all our customers.

How do you ensure the safety of deliveries?

We prioritize safety with secure packaging, tamper-proof seals, and background-checked delivery personnel. Our system ensures that your packages arrive securely and intact.

What is your on-time delivery guarantee?

Our on-time guarantee ensures your deliveries are punctual. If delays occur, we proactively inform you and work to resolve the issue promptly.

Can I schedule recurring deliveries?

Yes, our scheduled logistics services allow businesses and individuals to set up recurring deliveries for consistent and hassle-free operations.

How do I report an issue with my delivery?

If you experience any issues, please visit our Contact page and reach out to our customer service team. We’re here to assist you and ensure your concerns are resolved promptly.

Do you offer eco-friendly delivery options?

Absolutely! We are committed to sustainability and use electric and hybrid vehicles as part of our eco-friendly fleet to reduce environmental impact.

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